
Hi
,
I have read your recent post about mainlanders in your blog (well i have to say i am one of your many silent readers lol). I heartfeltly agree, and I felt myself going into a wrong profession as i didn’t expect our society to deteiorate so rapidly. My aspiration of being a doctor came from the perceived satisfaction in helping a patient. But it seems the chance is that when i start my practice, i will more likely see a patient who demands service, than one who seeks help from us with gratitude. That’s sad. What are your ideas towards this? To accept? To get private once one is capable? (i do hope i stay public, to help more patients in need) To emigrate? Any thoughts mind sharing with a puzzled junior? 
Cheers,
A
p.s. i was really touched when i saw that thank you note you got from your patient! 萬分佩服! i hope i could get one some day in the future. 
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Dear A
Thank you for your letter and this chance to respond to your thoughts. I’m sure as colleagues, we share the same frustration towards the kind of situation that we are facing right now, but more importantly, even more so than finding solutions to these problems, I want you to recognize that you had not entered a wrong profession at all – there is no bigger defeat than abandoning yourself, your faith and your determination altogether too soon, and a career in medicine is almost always rewarding in many sense if only you persist.
Honestly, being a doctor is the merriest thing that ever happened to me, and working in a specialty that I enjoy most is a huge stroke of luck indeed. Although there must be tough moments of disappointment at our current healthcare system, or how our society is changing for better or worse, there are certainly way more fun, satisfaction and meanings in the journey of a doctor.
In my humble opinion, the best solution for me to deal with this is to concentrate on delivering the best, of my capacity and ability, at every opportunity, to help, to be courteous while you learn to serve the sick people. Many a times I’m both humbled and amused by the wealth of stories that I heard from patients who entered my door or whom I met in the wards. My life experience grew enormously with their words of advice and sharing of wisdom, and bearing in mind that as trainees we do learn from our patients – their response and their feedbacks are the best guide to knowing the effectiveness of your treatment, or the surgery that you perform on them – textbooks or papers do not give you this, only real people do.
Remember, in moments of doubts, don’t let anybody else alter your conscience as to who you are and how you value yourself, as a student in medicine or a doctor alike. Yes some patients may not be easy to handle at the first encounter, but if you give them enough time and if you really try to understand their situations, you might realise their attitude would change too.
In fact in Hong Kong, there ARE still many grateful patients around who do not only appreciate what you have done, but also they understand your limitations (of what you COULD NOT have done) too, especially when you are a junior like me. Those are the times that I would wish so badly for an extension in my abilities, instead of worrying about how I am not going to meet their ‘demands’ in providing my ‘services’.
It’s perhaps very hard to describe to you, with my limited English vocabulary, the good feelings of building a respectful patient-doctor relationship, which involves plenty of trust and care. But I guarantee you soon enough you will have a first taste of that pleasant connection during your internship – despite all those sleepless nights and weariness from a hundred calls.
As to public VS private – well like any other relationship, whenever money is involved, it becomes more complicated. As interns, you’ll have your chances meeting some private patients (should you rotate in QM) and you’ll see how different they are from the public group of patients. Mind you, these people are actually paying for your service – they want their money’s worth, at least that is what they think their cash could do. Their tolerance was understandably low in case of things that go against their way, and whoever taking their money are required / expected to give not only an okay outcome, but the most perfect result that is sometimes beyond the power / realm of medicine. It might be too early for you to commit yourself into private practice before you even start your training. Anyhow you are going to spend a few more years in the public (unless you want to become a GP), so why not take the best out of your time in the public sector? and that now the system is crumbling, wouldn’t you want yourself to be the one who stay and fight for the ones who need your help?
Having said that, I do not reject or detest the idea of private practice. I just simply think that for every stage in life, our thoughts and perceptions change and evolve with the environment around us. Our demand for different sorts of experience arises and there are new impulses which will take us to our life’s next arena. But the same principles of who you are should stick. Well let me wish you the strength to find yours in the years to come.
Best regards,
AK

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